general frequently asked questions:
The questions below are general FAQs for our physical therapy practice. Have questions about Pelvic Floor PT? Check out our Pelvic Floor FAQs here. Our Breast Cancer Rehabilitation FAQs can be found here.
I’d like to make an appointment, but could I talk to you first?
Yes. We offer a 15-20 minute free phone consultation, with a specialized clinician, if you’d like to connect with us before scheduling your first appointment. Schedule here.
Where is your office? Do you have parking?
We are located at 3645 Grand Ave. Suite 203, Oakland, CA 94610. Metered street parking is available in the front of the building and along the street.
What if I have been to physical therapy before and didn’t get better?
We have heard this before! We have designed our clinic to serve the needs of the specific types of patients we serve. This means we work with patients with your condition all day, every day, and specialize in this care. Many other offices have a therapist who sees our specialties occasionally, but don’t have the depth and bredth of experience we are able to have because its ALL we do!
Do I need a referral before I see you?
No, in the state of California, we are able to see people through direct access. Which means we can see you ASAP! We do need a referral on file within 12 visits or 45 days of your first visit. but we can get started and begin the healing right away.
Will I see my therapist for the full session or passed on to an aide?
You will be with your clinician the ENTIRE visit. We do not have aides that take over for our exercises in our clinic. Your specialized clinician will be with you through every treatment, exercise, and question you have!
Will I have to do a long list of exercises?
We believe in using manual therapy, exercise, movement training, and eduction to help people get better. We will work to make sure that the only exercises you need to do are the ones that really make a difference in your symptoms and help you feel more empowered in your healing.
Do you offer video visits?
Yes, telehealth is an option for those living in the state of California. We only do follow ups as telehealth visits, not initial evaluations. Contact us for details.
Can you come to my home?
Yes! When it’s appropriate for your care, we may be able to make this happen. Additional fee applies, contact us for details.
What is the Wellness Membership you offer?
Our Wellness Membership is unique, as it offers you access to in person group-based exercise classes that have been directly developed to support your 1:1 therapy sessions. Indeed, classes are a great way to extend and integrate what you have been improving on with your physical therapist. We see the classes as an important, and often missing, bridge to help you transition from physical therapy to a fitness program. We hope you will stay with us for your wellness classes and community, but are also here for you so you can return to your gym and strengthen, stretch and work out safely. See our class page for class information. Call us for more details!
Have more diagnosis specific questions about Pelvic health Physical Therapy? FAQ’s here
Have Breast Cancer Rehab questions? FAQ’s here